DECODER STUCK IN STANDBY MODE

[pierangelo74]

Dears,
what can I do to "resurrect" the decoder?
It is stuck in standby mode, no remote, no button on the receiver can wake it up!

Is there a "physical" reset button?

What can I do?

open an RMA IN CHINA?

HOW?

I did not open it, I simply looked for channels and switch it off yesterday evening.....

Pierangelo

Italy

[gxu]

Don't panic.
We add a new function of Smart RCU in Menu->Tools, you can use any remote after learning the keys.

It will be available in next release, and you can auto burn the new release then.

[fenddick]

Dears,
what can I do to "resurrect" the decoder?
It is stuck in standby mode, no remote, no button on the receiver can wake it up!

Is there a "physical" reset button?

What can I do?

open an RMA IN CHINA?

HOW?

I did not open it, I simply looked for channels and switch it off yesterday evening.....

Pierangelo

Italy

Try turning off/on the power.

[pierangelo74]

I tried 100 times.

There Is no answer when I try to switch It on!

[pierangelo74]

Dead!
Look at It

https://1drv.ms/u/s!AmmBDUcss00RrRg_p-uEUsAOK3nI

[pierangelo74]

Maybe a combination of buttons to reset It?

[pierangelo74]

No green light.

Only red

[gxu]

Hellobox 8 never touch the uboot, so you should see "boot" when power on even something goes wrong.
I don't know what happened to the box, but now the only way to recover it is to upgrade with RS232. You can follow the instruction post

[pierangelo74]

Dear,
No assistance from China?

If I open the box I lose warranty!!!

No RMA

No chinese adress!!

Only a try, no official help

[pierangelo74]

no boot!