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Ask the engineer to solve the problem of frequency leakage of hellobox 8 receiving DVB-C

Posted: Fri Aug 14, 2020 9:33 am
by yaya82
When hellobox8 receives DVB-C, it cannot scan frequency point programs below 474000khz. It is the same problem to replace several firmware versions. I hope engineers can improve it. Thank you!!

Re: Ask the engineer to solve the problem of frequency leakage of hellobox 8 receiving DVB-C

Posted: Mon Aug 17, 2020 2:25 am
by fenddick
yaya82 wrote:
Fri Aug 14, 2020 9:33 am
When hellobox8 receives DVB-C, it cannot scan frequency point programs below 474000khz. It is the same problem to replace several firmware versions. I hope engineers can improve it. Thank you!!
My hellobox is working fine, plz check the DVB-C is plugged in correctly.

Re: Ask the engineer to solve the problem of frequency leakage of hellobox 8 receiving DVB-C

Posted: Tue Aug 25, 2020 1:24 am
by yaya82
The same line signal is very smooth on other machines, such as H9. Hellobox8 is always stuck. Try to replace a few firmware, but it still can't be solved. Hope to repair it. Thank you!