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Blind search locking with data TP.

Posted: Fri Jan 15, 2021 4:39 pm
by Jussiedb
Hello, even with the last update, Hellobox 8 continues with a serious problem: It crashes in the blind search of the Ses 6 satellite, general crash and does not complete the blind search. You need to unplug the the appliance starts working again. The data TP that locks the blind search is 4020 V 6698 data TP on the Ses 6 Satellite (40.5 ° W). Please correct that.

Re: Blind search locking with data TP.

Posted: Fri Jan 15, 2021 5:12 pm
by Jussiedb
My suggestion to solve this problem would also be to implement a standard function in the selection of an option in the device control to unlock the blind scan when this occurs. If this occurs with a specific TP, you select an option that skips the search on that TP that caused the device to crash. It would be very simple and effective to implement.

Re: Blind search locking with data TP.

Posted: Fri Jan 15, 2021 6:11 pm
by Jussiedb
In the Intelsat 21 (58 ° W) C band satellite, the same problem occurs with the data TP 4398 H 8200. That way it gets worse, a device that leaves you unable to do blind search due to this problem.

Re: Blind search locking with data TP.

Posted: Fri Jan 15, 2021 6:41 pm
by Fabricio44
comigo esta acontecendo a mesma coisa tanto no 40,5w quanto no 58w!
peço ajuda dos engenheiros para corrigir esse problema.

Re: Blind search locking with data TP.

Posted: Wed Jan 20, 2021 2:53 pm
by Jussiedb
This irritating problem persists and I see no solution, this is a problem that must be resolved urgently and fixed in the next update.