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NO sound AC 3 DOLBY AUDIO FIX THIS PROBLEM NEXT UPDATE

Posted: Fri Aug 02, 2019 3:52 am
by gyanp1989
hello box v5 audio problem dolby audio (AC 3 ) not work in this software so fix this problem in next update .

Re: NO sound AC 3 DOLBY AUDIO FIX THIS PROBLEM NEXT UPDATE

Posted: Fri Aug 02, 2019 3:59 am
by gyanp1989
I am having a problem with my Hellobox V5 such that it is locking up on some of the tv channels with ac3 audio, the only way to regain control of the receiver is to remove the satellite cable and power off and on again. If I change the audio for the channel causing the lockup I would get video but no audio on that channel and the receiver will work normally. Would you be able to assist me with correcting this issue? also the audio on this receiver is half the volume level of that on all my other video sources.

Re: NO sound AC 3 DOLBY AUDIO FIX THIS PROBLEM NEXT UPDATE

Posted: Fri Aug 02, 2019 8:01 am
by gyanp1989
intelsat 17 66E TP 3846 H 3000 SONY MAX HD , THEN REMOTE AUDIO SETTING AUDIO 2 NOT WORK AUDIO 2 IS AC 3 DOLBY AUDIO
NOT PROPER SOUND SO FIX THIS PROBLEM . AC 3 AUDIO DOLBY SOUND UPDATE IN SOFTWARE .

Re: NO sound AC 3 DOLBY AUDIO FIX THIS PROBLEM NEXT UPDATE

Posted: Sun Aug 04, 2019 11:54 am
by Pionex2020
gyanp1989 wrote:
Fri Aug 02, 2019 3:59 am
I am having a problem with my Hellobox V5 such that it is locking up on some of the tv channels with ac3 audio, the only way to regain control of the receiver is to remove the satellite cable and power off and on again. If I change the audio for the channel causing the lockup I would get video but no audio on that channel and the receiver will work normally. Would you be able to assist me with correcting this issue? also the audio on this receiver is half the volume level of that on all my other video sources.
The V5 plus has the same issue and I asked for a fix since March 2019 and it has not been fixed as yet.
I wish you luck.

Re: NO sound AC 3 DOLBY AUDIO FIX THIS PROBLEM NEXT UPDATE

Posted: Mon Aug 05, 2019 6:34 am
by fenddick
Pionex2020 wrote:
Sun Aug 04, 2019 11:54 am
gyanp1989 wrote:
Fri Aug 02, 2019 3:59 am
I am having a problem with my Hellobox V5 such that it is locking up on some of the tv channels with ac3 audio, the only way to regain control of the receiver is to remove the satellite cable and power off and on again. If I change the audio for the channel causing the lockup I would get video but no audio on that channel and the receiver will work normally. Would you be able to assist me with correcting this issue? also the audio on this receiver is half the volume level of that on all my other video sources.
The V5 plus has the same issue and I asked for a fix since March 2019 and it has not been fixed as yet.
I wish you luck.
AC3 is fine.Plz rec a stream to send us

Re: NO sound AC 3 DOLBY AUDIO FIX THIS PROBLEM NEXT UPDATE

Posted: Mon Aug 05, 2019 1:01 pm
by Pionex2020
fenddick wrote:
Mon Aug 05, 2019 6:34 am
Pionex2020 wrote:
Sun Aug 04, 2019 11:54 am
gyanp1989 wrote:
Fri Aug 02, 2019 3:59 am
I am having a problem with my Hellobox V5 such that it is locking up on some of the tv channels with ac3 audio, the only way to regain control of the receiver is to remove the satellite cable and power off and on again. If I change the audio for the channel causing the lockup I would get video but no audio on that channel and the receiver will work normally. Would you be able to assist me with correcting this issue? also the audio on this receiver is half the volume level of that on all my other video sources.
The V5 plus has the same issue and I asked for a fix since March 2019 and it has not been fixed as yet.
I wish you luck.
AC3 is fine.Plz rec a stream to send us
I did that already, see this thread.
viewtopic.php?f=4&t=506

Re: NO sound AC 3 DOLBY AUDIO FIX THIS PROBLEM NEXT UPDATE

Posted: Tue Aug 06, 2019 9:19 am
by gyanp1989
fenddick wrote:
Mon Aug 05, 2019 6:34 am
Pionex2020 wrote:
Sun Aug 04, 2019 11:54 am
gyanp1989 wrote:
Fri Aug 02, 2019 3:59 am
I am having a problem with my Hellobox V5 such that it is locking up on some of the tv channels with ac3 audio, the only way to regain control of the receiver is to remove the satellite cable and power off and on again. If I change the audio for the channel causing the lockup I would get video but no audio on that channel and the receiver will work normally. Would you be able to assist me with correcting this issue? also the audio on this receiver is half the volume level of that on all my other video sources.
The V5 plus has the same issue and I asked for a fix since March 2019 and it has not been fixed as yet.
I wish you luck.
AC3 is fine.Plz rec a stream to send us
https://drive.google.com/file/d/1jJFII8 ... sp=sharing

Re: NO sound AC 3 DOLBY AUDIO FIX THIS PROBLEM NEXT UPDATE

Posted: Tue Aug 06, 2019 9:50 am
by fenddick
gyanp1989 wrote:
Tue Aug 06, 2019 9:19 am
fenddick wrote:
Mon Aug 05, 2019 6:34 am
Pionex2020 wrote:
Sun Aug 04, 2019 11:54 am


The V5 plus has the same issue and I asked for a fix since March 2019 and it has not been fixed as yet.
I wish you luck.
AC3 is fine.Plz rec a stream to send us
https://drive.google.com/file/d/1jJFII8 ... sp=sharing
Sorry to bother you, we have discovered this problem for a long time, but there is no technical solution in software, plz wait
It will take some time to solve this problem.sorry again