FreeDVB

hello best regards
my receiver has a problem, download all the necessary files, V5_upg_tool, k5_ddr2_classical_cstm_hellobox_20191109A rename hellobox.bin, usb Fat32

log windows
Serial Port Opened
start monitor
download start
Please reboot the STB manually.
Change baudrate to 115200.
stop monitor
Sync Succeed.
Sending boot init ...
Send boot init completed.
boot init run successfully.
SendClient
Sending Client is complete.
Client is up.
Client Functionality is good.
uboot run successful
download successful!
start monitor
usb start; fatload usb 0 83000000 hellobox.bin; sf burn 83000000 0 400000;
(Re) start USB ...
auto_detect_usb_port --- usb default sel port 1
port_sts0: 0x0c000000 port_sts1: 0x00000803
auto_detect_usb_port --- usb sel port 1
USB: usb_debug
need usb1 plug in ....
usb1 device connect port status: 0x1803
port1 reset down port status: 0x8001205
ehci_hcd_init ...
Register 10011 NbrPorts 1
USB EHCI 1.00
scanning bus for devices ... 2 USB Device (s) found
scanning bus for storage devices ... 1 Storage Device (s) found
scanning bus for ethernet devices ... 0 Ethernet Device (s) found

** Unable to use usb 0: 1 for fatload **
do_spi_flash_uboot_save offset [0] len [2d600000]
spi0 is already setup !!!
SF: spi flash status register: 0x00, 0x00
SPI: Detected EN25Q32B with erase size 64 KiB, total 4 MiB

try another USB

I already did it, usb 4gb, 16gb

Open serial port
start monitor
download start
Restart the STB manually.
Change the baud rate to 115200.
stop the monitor
Correct synchronization.
Sending start init ...
Send Start Started Completed.
Boot start runs successfully.
SendClient
The shipping client is complete.
The customer is up.
Customer functionality is good.
uboot run successfully
Download successful!
start monitor
usb start; fatload usb 0 83000000 hellobox.bin; sf burn 83000000 0 400000;
(Re) start USB ...
auto_detect_usb_port --- default sel usb port 1
port_sts0: 0x0c000000 port_sts1: 0x00000803
auto_detect_usb_port --- usb port sel 1
USB: usb_debug
need usb1 plug in ....
usb1 device connection port status: 0x1803
port1 reset the port status: 0x8001205
ehci_hcd_init ...
Register 10011 NbrPorts 1
USB EHCI 1.00
Scan bus for devices ... 2 USB devices found
Scan bus for storage devices ... 1 Storage device (s) found
scan bus for ethernet devices ... 0 Ethernet devices found

** Cannot use usb 0: 1 for fatload **
do_spi_flash_uboot_save offset [0] len [2d600000]
Spi0 is already set!
SF: spi flash status register: 0x00, 0x00
SPI: EN25Q32B detected with erase size 64 KiB, total 4 MiB
--------------- Timestamp [20:22:53] ----------------