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help
Posted: Fri Jul 10, 2020 7:35 am
by nsabimana moussa
Please somebody can help me.
my hellobox v 5 plus doesn't detect wife internet.
I need help.
Re: help
Posted: Mon Jul 13, 2020 2:55 am
by fenddick
nsabimana moussa wrote: ↑Fri Jul 10, 2020 7:35 am
Please somebody can help me.
my hellobox v 5 plus doesn't detect wife internet.
I need help.
Try plugging WiFi in and out,
Re: help
Posted: Wed Jul 15, 2020 3:42 am
by dhk
nsabimana moussa wrote: ↑Fri Jul 10, 2020 7:35 am
Please somebody can help me.
my hellobox v 5 plus doesn't detect wife internet.
I need help.
It seems that if you had connected using a WiFi connection ( hotspot or router) and then switched of the ird without logging off and then turn off that wifi access, the ird dies not show any networks even if you search. The only solution for now is to switch on the other wifi hotspot device ( or rename a hotspot to the one you last connected to the ird) and disconnect from that and reconnect to another network of your choice, provided it will be there the next time you restart the ird.
Re: help
Posted: Fri Jul 17, 2020 3:32 am
by fenddick
dhk wrote: ↑Wed Jul 15, 2020 3:42 am
nsabimana moussa wrote: ↑Fri Jul 10, 2020 7:35 am
Please somebody can help me.
my hellobox v 5 plus doesn't detect wife internet.
I need help.
It seems that if you had connected using a WiFi connection ( hotspot or router) and then switched of the ird without logging off and then turn off that wifi access, the ird dies not show any networks even if you search. The only solution for now is to switch on the other wifi hotspot device ( or rename a hotspot to the one you last connected to the ird) and disconnect from that and reconnect to another network of your choice, provided it will be there the next time you restart the ird.
That's how we designed it，After you turn off the hotspot, wait 2-3 minutes to re search WiFi and connect