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Single mux not working - others working fine

Posted: Mon Oct 12, 2020 5:55 pm
by nzobs
I'm in New Zealand, and I'm receiving "freeview" FTA satellite TV signal. All of the muxes work fine with Hellobox Smart S2, except for one mux:
Screen Shot 2020-10-13 at 6.46.02 AM.png
Screen Shot 2020-10-13 at 6.46.02 AM.png (67.32 KiB) Viewed 2661 times
It just shows blank screen like this:
Screenshot_20201013-064842_DVBPlayer.png
Screenshot_20201013-064842_DVBPlayer.png (43.02 KiB) Viewed 2661 times
(the quality is bad right now, because of heavy rain and it's like that on all muxes, but this happens also when the quality is much better >60%)

Looking at codec info on VLC, there is data received, but nothing demuxed:
Screen Shot 2020-10-13 at 6.53.25 AM.png
Screen Shot 2020-10-13 at 6.53.25 AM.png (151.93 KiB) Viewed 2661 times
Is there any further debugging information I can provide? To get to the bottom of it?

Re: Single mux not working - others working fine

Posted: Tue Oct 27, 2020 7:21 am
by nzobs
Is there some debugging / troubleshooting I can do to help resolve this issue?