Hellobox 8 recording problem

Drako
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Hellobox 8 recording problem

Post by Drako » Sat Aug 08, 2020 12:16 am

Hi, I just bought the Hellobox 8 with the latest s/w version, all is good but I hace a problem the recordings stop before they should, programmed of direct they stop for no reason, I use to record some shows for 5-6 hours and when I came back it only recorded 3 hours, or if I let it recording for 3 hours it records 2.

All my HDD are fine, I have actually a Hellobox V5 with old version and that works good with recordings, I don´t want to return this one, please help me!!!
ROB

Cluster.One
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Re: Hellobox 8 recording problem

Post by Cluster.One » Sat Aug 08, 2020 10:47 am

Hi, it is a problem that I had already reported Sat Aug 31, 2019
viewtopic.php?f=25&t=18400
Timer scheduled recordings sometimes work, sometimes not!
Cluster.One wrote:
Sat Aug 31, 2019 4:53 pm
With the decoder in standby mode , timer scheduled recordings sometimes work, sometimes not... more no than yes (even if I inserts all the right settings and the and the clock is is Ok...)

With the decoder On, timer scheduled recordings seem to work well

If I program Timer and then leave the decoder in standby mode Hellobox 8 turns on at the scheduled time then a sign appears with the words: go to standby in 15 sec. and does not record anything... (even if I inserts all the right settings and the clock is is Ok...)

Leaving the decoder turned on is a useless power consumption...

All decoders I own start scheduled recordings from standby...

Is it possible to make scheduled recordings work even if Hellobox 8 is left on standby?

does it also happen to someone else?
and Sat Sep 28, 2019 11:42

http://www.freedvb.com/viewtopic.php?f= ... 592#p22592
Very long recordings (many hours) end before scheduled time!
Cluster.One wrote:
Sat Sep 28, 2019 9:42 am
This happens both with manual and timer recording...

And it's not a problem of USB or HDD capacity...

If all bugs of Hellobox 8 were fixed could become a good box...

Though I start thinking that all these problems of Hellobox 8 will never be solved :(
I'm sorry to say because despite everything I like Hellobox 8, but it seems like they didn't do anything to fix it...

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fenddick
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Re: Hellobox 8 recording problem

Post by fenddick » Mon Aug 10, 2020 2:28 am

Drako wrote:
Sat Aug 08, 2020 12:16 am
Hi, I just bought the Hellobox 8 with the latest s/w version, all is good but I hace a problem the recordings stop before they should, programmed of direct they stop for no reason, I use to record some shows for 5-6 hours and when I came back it only recorded 3 hours, or if I let it recording for 3 hours it records 2.

All my HDD are fine, I have actually a Hellobox V5 with old version and that works good with recordings, I don´t want to return this one, please help me!!!
ROB
We'r working on it.
Image

Drako
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Re: Hellobox 8 recording problem

Post by Drako » Mon Aug 17, 2020 5:50 pm

Great! How is it going on with this fix? it is a great box, just need some fix for the PVR and recordings :cry:

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Re: Hellobox 8 recording problem

Post by Drako » Fri Aug 21, 2020 2:10 am

That is the problem, so the recordings are not safe
Cluster.One wrote:
Sat Aug 08, 2020 10:47 am
Hi, it is a problem that I had already reported Sat Aug 31, 2019
viewtopic.php?f=25&t=18400
Timer scheduled recordings sometimes work, sometimes not!
Cluster.One wrote:
Sat Aug 31, 2019 4:53 pm
With the decoder in standby mode , timer scheduled recordings sometimes work, sometimes not... more no than yes (even if I inserts all the right settings and the and the clock is is Ok...)

With the decoder On, timer scheduled recordings seem to work well

If I program Timer and then leave the decoder in standby mode Hellobox 8 turns on at the scheduled time then a sign appears with the words: go to standby in 15 sec. and does not record anything... (even if I inserts all the right settings and the clock is is Ok...)

Leaving the decoder turned on is a useless power consumption...

All decoders I own start scheduled recordings from standby...

Is it possible to make scheduled recordings work even if Hellobox 8 is left on standby?

does it also happen to someone else?
and Sat Sep 28, 2019 11:42

http://www.freedvb.com/viewtopic.php?f= ... 592#p22592
Very long recordings (many hours) end before scheduled time!
Cluster.One wrote:
Sat Sep 28, 2019 9:42 am
This happens both with manual and timer recording...

And it's not a problem of USB or HDD capacity...

If all bugs of Hellobox 8 were fixed could become a good box...

Though I start thinking that all these problems of Hellobox 8 will never be solved :(
I'm sorry to say because despite everything I like Hellobox 8, but it seems like they didn't do anything to fix it...

Drako
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Re: Hellobox 8 recording problem

Post by Drako » Sun Sep 13, 2020 3:19 am

So the Hellobox 8 20200904 software did not fix the pvr recording problem... :cry:

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fenddick
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Re: Hellobox 8 recording problem

Post by fenddick » Mon Sep 14, 2020 5:22 am

Drako wrote:
Sun Sep 13, 2020 3:19 am
So the Hellobox 8 20200904 software did not fix the pvr recording problem... :cry:
Sorry,plz wait.
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Drako
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Re: Hellobox 8 recording problem

Post by Drako » Mon Oct 26, 2020 6:25 pm

Hi, Is there a solution for the Hellobox 8 Recording problem??? :cry:

Drako
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Re: Hellobox 8 recording problem

Post by Drako » Sun Dec 13, 2020 6:04 pm

Is there a solution for the PVR recording problem???

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gxu
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Re: Hellobox 8 recording problem

Post by gxu » Mon Dec 14, 2020 9:59 am

we are sorry about this problem, it need totally rewrite about the file system.
Recording for more than 4G would not be available is short time.

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